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Garden Doctor Dublin - Privacy Policy

Effective Date: 15 April 2026

At Garden Doctor Dublin, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or engage with our premium landscaping and exterior care services. We process all personal data in strict compliance with the General Data Protection Regulation (GDPR) and Irish data protection laws.

1. Information We Collect

We may collect and process the following types of personal information when you interact with us:

  • Identity and Contact Data: Includes your full name, email address, telephone number, Eircode, and property address when you fill out our consultation forms or contact us directly.

  • Service Data: Information relating to your property, specific garden requirements, project history, and any photographs you provide to help us assess your landscaping needs.

  • Technical Data: Includes your IP address, browser type, time zone setting, and operating system when you browse our website.

2. How We Use Your Information

We will only use your personal data for the following strictly defined purposes:

  • To provide you with accurate, complimentary, no-obligation property evaluations and quotations.

  • To schedule, execute, and manage the premium exterior services you have requested.

  • To communicate with you regarding your project, invoicing, and to provide ongoing customer support.

  • To comply with our legal, accounting, and regulatory obligations.

3. Data Sharing and Disclosure

We respect your confidentiality and will never sell, rent, or trade your personal data to third parties. We may share your data only with strictly vetted third parties in the following circumstances:

  • Trusted Service Providers: Such as secure payment processors, accounting software, and IT support services that facilitate our business operations. These providers are legally bound to protect your data.

  • Legal Obligations: If we are required to disclose your personal data in order to comply with a legal obligation or a valid request from Irish law enforcement or regulatory authorities.

4. Data Security

We have implemented robust, industry-standard security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorised way, altered, or disclosed. Access to your personal data is strictly limited to Garden Doctor Dublin staff and contractors who have a legitimate business need to know.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Invoices and financial records are held for the standard statutory period required by the Irish Revenue Commissioners.

6. Your GDPR Rights

Under data protection laws, you possess the following rights regarding your personal data:

  • Request Access: To receive a copy of the personal data we hold about you.

  • Request Correction: To correct any incomplete or inaccurate data we hold.

  • Request Erasure: To ask us to delete or remove personal data where there is no good reason for us continuing to process it.

  • Object to Processing: To object to our processing of your data for direct marketing purposes.

  • Request Restriction: To ask us to suspend the processing of your personal data under certain scenarios.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

  • Email: info@gardendoctordublin.ie